FAQ

Each custom piece is handmade to order. Typical turnaround time is 1-2 weeks, depending on the complexity of the design. Rush orders may be available upon request.

Absolutely! We offer full customization for colors, sizes, and design details. Simply add your preferences in the customization field when placing your order, or contact us to discuss your vision.

Hand wash gently in cold water with mild detergent or dry clean. Lay flat to dry away from direct sunlight. Avoid wringing or twisting. Store in a cool, dry place when not in use to maintain the shape and quality.

Yes, at the moment we ship all over Europe ! Shipping times vary by location. International orders typically arrive within 7-14 business days. Customs fees may apply depending on your country.

We use premium quality yarn in various materials including cotton, acrylic, and wool blends. All materials are carefully selected for durability, comfort, and aesthetic appeal. Specific material details are listed on each product page.

Yes! We love bringing unique ideas to life. Contact us with your design concept, reference images, or inspiration, and we'll work with you to create a one-of-a-kind piece tailored to your specifications.